FAQs – Waikare Hire
Here are a few of the questions we get asked frequently. If you cannot find the answer to your question then please contact us
What is your standard hire period?
Our items are in your hands for up two days (48 hours). This is flexible but any additional days will affect the hire fee.
Where are you based and where can you deliver to?
We currently run Waikare Hire from our home in North Auckland. Depending on the season, our furniture is either stored with us, or Kawakawa in Northland. Auckland, Northland and the Far North are our happy place! We will happily deliver up to Cape Reinga if that is where you want to hold your event. Delivery fees are quoted on a case-by-case basis, feel free to get in touch and we will see what we can arrange.
Do you set up the furniture?
Set up is not included in our standard hire fees. When we deliver the items to you, we will show you how to set everything up so you know how to do it.
What is your cancellation policy?
We understand that circumstances change and you are free to cancel at any time. Please keep in mind that all deposits are 100% non refundable so in the event of a cancellation, your deposit will not be refunded to you.
What happens if an item is damaged?
Please refer to our terms and conditions for any damage issues.
Where can we use your furniture?
We have designed our trestles so that they can be used in a huge variety of places! This is the really exciting part – they are sturdy and easily transportable, so can be used on unstable surfaces such as sand or pebbles. A dry field or forest floor would suit too. They would work equally well on surfaces like a wooden floor, laminate, stone or concrete. While our tables are sealed to prevent water damage, we would generally avoid any soggy surfaces.